Easter Holiday Decor

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Returns are accepted within 30 days of the delivery date.

How to Return an Item

Contact Us: Before returning your item, please contact our customer service team at [email protected] or call us at 608-260-3587 x30164. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.
Package Your Item: Securely repackage the item in its original packaging, if possible. Include all original accessories and documentation.
Ship Your Return: Ship your package to the address provided by our customer service team. Please ensure the package is adequately insured and trackable. You are responsible for the return shipping costs unless the return is due to our error (e.g., damaged or incorrect item).
Receive Your Refund: Once we receive and inspect your returned item, we will process your refund. The refund will be credited to your original payment method within 7-10 business days.

Non-Returnable Items

Certain types of goods are non-returnable. These include:

Perishable goods (e.g., food items)
Custom or personalized items
Items that are damaged due to misuse or negligence

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [email protected] or 608-260-3587 x30164 with photos of the damage or incorrect item and your order number. We will arrange for a replacement or refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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